🎹 Get in Touch
Contact PianoFi
Have questions about music transcription? Need help with your account? We're here to help you make beautiful music.
Let's Talk Music
Reach out to us directly via email. We typically respond within 24 hours and are here to help with any questions about PianoFi.
Email Us
For general inquiries and support
Response Time
When you can expect to hear from us
We typically respond within 24 hours during business days. For urgent issues, please mark your email as "URGENT".
What We Can Help With
Areas where we provide support
- • Technical support and troubleshooting
- • Account and billing questions
- • Feature requests and feedback
- • Partnership and business inquiries
- • Music transcription questions
Frequently Asked Questions
Quick answers to common questions about PianoFi
How accurate is the transcription?
Our AI models achieve 95%+ accuracy on most audio files. Complex polyphonic pieces may require minor manual adjustments.
What audio formats do you support?
We support MP3, WAV, FLAC, and most common audio formats. For best results, use high-quality audio files.